Val Thorens
Arrival Guide
TO WELCOME YOU
Nathan
Ski school director
Your main point of contact to welcome you and answer all your questions about your ski and snowboard lessons.
Charlotte
Technical Manager
Instructor coordinator, she welcomes you and answers all your questions.
Lola
Ski Garden Manager
Lola is our Ski Garden Manager. Your main contact for any questions about our Little Bear, Brown Bear & the Baby Ski Lessons.
Prosneige instructors wear navy blue pants and green-and-blue jackets.
VAL THORENS ARRIVAL GUIDE – LESSON MEETING POINT
Joining us on foot
Descend the Rue du Soleil until you see the restaurant ‘La Grange’ on your left. Make your way down the stairs until you arrive at the snow front. You’ll see our Chalet Les Planches & all of our Prosneige flags on the snow front right next door.
Join us using the resort shuttle (navettes)
Hop off the bus at either the ‘Montana’ or ‘Temples du Soleil’ stops. Then follow the ‘Joining us on foot’ directions.
Joining us on skis
From Place Caron (Audacius Ski Shops): Ski down the slope following the Castor and Pollux moving carpet lifts. Keep skiing towards the start of the Peclet Cable Car, keeping to the right hand side of the piste. When you see the moving carpet Musaraigne, you’ll see our Chalet Les Planches, Prosneige flags & Kids Ski Garden on the right hand side (the building side) of the piste.
If you ski past us, take the Musaraigne to the top & then ski to your left once you exit.
A little lost or running late?
Don’t worry, we’re here to help! Give us a call on +33 (0) 4 79 22 35 27. We’ll guide you to the meeting point by phone.
FINDING YOUR GROUP LESSON
Prosneige Purple Flags
Kids Ski Group Lessons | Little Bears – Brown Bears – White Bears
Little Bears
Meet the Little Bears instructors inside our ‘Little Bears’ Kids Room, to the left of the Ski School Office.
Brown Bears
Look for Lola, our Ski Garden Manager, along with her team at the entrance to the Ski Garden.
White Bears
Find your Instructors just above our Ski Garden, at the entrance to our ‘Prosneige’ zone.
Prosneige Orange Flags
Kids Ski Group Lessons | 1st ski, 2nd ski & 3rd ski
Prosneige Red Flags
Kids Ski Group Lessons | Bronze, Gold & Pro-rider
Prosneige Blue Flags
Adults Ski Group Lessons | All Levels
Prosneige Black Flags
Snowboard Group Lessons | All Levels
LESSON TIMES
On Sunday & Monday mornings, if you could arrive 15 minutes before the start of your lessons, it would be most appreciated!
KIDS GROUP LESSONS
Children’s ski garden specialist
During the first few days, all the instructors work together. The groups are not assigned straight away. Your children will be with the whole team rather than with one specific instructor.
As each child progresses, groups will be formed according to their needs: those who are ready to head onto the slopes quickly, those who are feeling nervous and need extra reassurance, and those who will continue in the beginner area. Groups may change over time, as our goal is to ensure that every child is always in the group best suited to both their skiing ability and their confidence. Some children may prefer to spend an extra morning in the ski garden to feel completely comfortable before going onto the slopes, while others will be eager to head out as soon as possible, even if they’re only just ready!
For the other children’s lessons
The instructors will welcome you in front of the flag corresponding to your lesson, with a name list. To ensure balanced groups, these may change during the week depending on each child’s progress, technical ability and confidence. The aim is for everyone to ski in the group that best matches their development.
The Medal Ceremony
On Friday, 15 minutes before the end of the lesson, we invite you to the medal ceremony. A friendly moment to celebrate your child’s progress, chat with their instructor and share the end of this wonderful week of skiing together.
Snack Time
Every day, around mid-morning, your child will be offered a break: a hot chocolate will be provided during this relaxing moment. You can leave a snack for them in a bag; lockers are available inside the chalet.
ADULT GROUP LESSONS
Instructors will be waiting for you with a list in front of the flag corresponding to your lesson. Very often, there are more than 8 people at the same level, so several instructors may be assigned to your level. Depending on each person’s progress and in order to keep groups balanced, it is not unusual for the instructor to ask you to move to a higher or lower level group.
ADULT BEGINNERS SPECIAL
- Possibility to arrive in après-ski boots and put your ski boots on inside our “Les Planches” chalet.
- Prosneige teams are available to assist you if you have any difficulties getting equipped.
- Ski poles are not needed on the first day.
- Groups are formed according to each person’s progress.
PRIVATE LESSONS
The meeting point is in front of the green sign on the snow front, in front of the ski school terrace.
Nathan or Charlotte, the managers, will be there to welcome you and introduce you to your instructor!
DURING THE WEEK
You will receive a text message at the end of the first day to check your satisfaction.
We call back all dissatisfied clients to understand their concerns and find a solution. Please do not hesitate to use this number if you have any questions.
SKI PASS
The local VAL THORENS/ORELLE ski pass is sufficient.
For higher levels, we recommend the extension.
The ski pass must be placed in the left pocket of your jacket or ski pants.
It is free for children under 5 years old (upon presentation of proof of age), but it is essential to collect it from the official SETAM office. It is forbidden to use the ski lifts without a valid pass (for insurance reasons).
Have your equipment already booked with us? We have 2 Audacius Shops where you can collect your equipment from our smiling Team.
Audacius Shop Central
The Original Prosneige Shop & main Equipment Rental centre. Meet Alex & his rental team who will have your equipment ready for you & ensure you have the Audacius experience to start you snow adventure off on the right foot.
Directions
Located in the centre of Val Thorens – You’ll find the Shop next to the Hotel Le Val Thorens & in front of the Church. Arrive on foot, by Resort Shuttle (Navette) bus stop L’Eglise, or by car.
2 Rue de la Lombarde, 73440, Val Thorens
Opening Hours
7 Days a week : 08h30 to 19h30
Audacius Shop FitzRoy
50m from our Audacius Central Shop, you’ll find the Hotel FitzRoy Audacius Boutique. If you are staying in the Hotel Le FitzRoy – request your equipment to be collected from here. There is an access directly from the Hotel Reception area & you can then head straight out onto the slopes.
Opening Hours
7 Days a week : 08h30 to 19h00 (Tuesday & Thursday closed 12h30-14h30)
Picking up your equipment
If you have let our Audacius Team know your details (height, weight & shoe size) in advance, your equipment will be ready & waiting for you to try. We just need the name that your reservation was made under.
Things to remember…
- A Group Reservation? You don’t need to wait for all of your group to arrive to pick up your equipment. Pop in whenever you are ready.
- Bring along your Ski / Snowboard Socks for when you try on your boots.
- Booked Skis only? Don’t forget to bring one of your ski boots, so that we can adjust the bindings.
- If you haven’t yet let us know the heights, weights & shoe size for your hire – simply email us on info@prosneige.fr or give our Reservations Team a call on +33 479 01 07 00 – and we’ll add them onto your booking.
Returning your equipment
Simply bring your equipment back to the Audacius Shop that you collected from at the end of your last day on the slopes.
- Don’t forget the helmet (if rented) & the poles!
- Group Reservations – you can return your equipment individually.
Not yet booked your Equipment?
Never fear, there is still time! You can either reserve online, by email – info@prosneige.fr, or by giving the Reservations Team a call on +33 479 01 07 00
Click on your residence to view the document showing the route to the ski school.
Hotels
Hôtel Altapura, Fahrenheit Seven, Hôtel & Résidence Koh-i-Nor, Hameau du Kashmir, Hôtel 3 Vallées, Hôtel Le Val Thorens, Hôtel Le Sherpa, Hôtel Tango, Village Club MMV Les Arolles, Village Montana, Hôtel le Fitz Roy
Residences & Apartments
Résidence Le Cheval Blanc, Résidence Le Chamois d’Or, Résidence & Spa Les Balcons de Val Thorens, Résidence Les 3 Vallées, Résidence Les Ancolies, Résidence L’Arcelle, Résidence L’Oxalys, Résidence Montagnettes Soleil, Résidence Tourotel, Résidence L’Eskival, Résidence Zenith, Appartements Roc de Peclet, Résidence L’Altineige, Résidence Le Dôme du Polset, Appartements Hauts de Chavière, Résidence Les Hauts de la Vanoise, Résidence Les Daphnées, Résidence Le Diamant, Résidence Le Lac Blanc, Appartements Les Lauzières, Résidence Le Schuss, Résidence Le Val Chavière, Montagnettes Lombardes, Résidence Montana Plein Sud, Résidence Village Montana Soleil , Appartements Les Niverolles, Résidence L’Olympic, Résidence La Roche Blanche, Le Sabot de Vénus, Résidence Le Sérac, Résidence Odalys Le Silveralp
Chalets
Chalets des Neiges Hermine, Chalet Les Trolles, Chalet le Cristallo, Pierre & Vacances, Maeva, Chalet Selaou